LoCall numbers that don’t add up for consumers
The Irish Times
Monday February 9th, 2015
Donal O’Connor asks whether it would be possible for us to comment on 1890 – so-called LoCall – numbers. He points out that a lot of public utilities use only these numbers, and, depending on your provider, calls to them can cost up to 35 cent a minute. He is not wrong.
Numbers prefixed 1850, 1890 or 0818 are sometimes referred to as Callsave or LoCall numbers. They are not classified as national or local calls, so operators generally do not include calls to these numbers in any free minutes they offer as part of a monthly fee.
Calls to 1850 numbers are charged at a flat rate per call. Calls to 1890 numbers are charged per minute, normally at local call rates for fixed-line providers.
The cost of making the same call using a mobile can be as high as 35 cent a minute. While many large organisations advertise their LoCall numbers as if they were entirely for the consumer’s benefit, they don’t make any mention of the potential cost.
The better companies will point to their regular “geographic” numbers too.
Saynoto1890.com is a website that has a comprehensive list of alternatives to 1890, 1850 and 0818 numbers, as does the app Forget 1850.
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