Tag Archives | Imagine

I

  • IACP (Irish Association Counselling & Psychotherapy)
    • 1890907265 – Call Instead 012723427
  • ID Mobile Customer Care
    • 1747 or 0897001747 – Call Instead 051349750
  • IFA Member Services
    • 1890924852 / 1890924851 – Call Instead 014265500
  • Iarnrod Eireann Call Centre
    • 1850366222 – Call Instead 018366222
  • IKEA Dublin
    • appliance repair calls only 1890987938 Call Instead – 016590276
    • Customer Service 1890987938 – Call Instead 015413300
  • Imagine Broadband / Wimax
    • Residential Customer Care 1890929394 Call Instead – 014375000
    • Residential Sales Enquiries 1890929292 Call Instead – 014375000
    • Imagine WiMax Sales 1890929007 Call Instead – 014375000, and ask for the department you need.
    • WiMax Customer Support 1890929008 Call Instead – 014375000, and ask for the department you need.
    • Technical Support 1890929399 Call Instead – 014375000, and ask for the department you need.
    • Pay A Bill 1890929395 Call Instead – 014375000, and ask for the department you need.
  • Injuries Board
    • 1890829121 – Call Instead 0238832826
  • Insure.ie
    • 1850434343 Call Instead – 012932300
  • InsureMyVan.ie
    • 0818288288 – Call instead 016606900, then Option 1
  • InkJet.ie
    • 1890665544 – Call Instead 04730933
  • IRFU Rugby Ticket Helpline
    • 0818717117 Call Instead – 014098319
  • Irish Autism Action Helpline
    • 1890818518 Call Instead – 0449331609 or 0449330709
  • Irish Country Hotels
    • 0818281281 – Call Instead 012958900
  • Irish Farm Plastics – IFFPG
    • 1890300444 Call Instead – 014089966
  • Irish Heart Foundation
    • 1890432787 – Call Instead 016685001
  • Irish Rail
    • WIFI (FleetConnect) 0818333388 – Call Instead 018991070
    • Customer Service 1850366222 – Call Instead 018366222
  • Ice Training Solutions
    • 1890252599 – Call Instead 016763188
  • Irish Ferries
    • 0818300400 Call Instead – 016075700
  • Irish Greyhound Board Sales Centre
    • 1890269969 Call Instead – 061448080
    • 1890623624 – Call Instead 018747662
  • Irish Naturalisation and Immigration Service
    • 1890551500 Call Instead – 016167700
  • Irish State Savings
    • 1850305060 – Call Instead 017058433
  • Irish Times Delivery Service
    • 0818464465 – Call Instead 016758007
  • Irish Water
    • Applications 1890448448 Call Instead  – 017072824
    • Customer Service 1890278278 Call Instead – 017072828
    • (Sometimes incorrectly – I think – published as 1850278278 – Call Instead 017072828)
  • itsforwomen.ie
    • 1890886227 – Previous alternatives no longer active. Probably just as well, as you’ll likely be charged €10 for any administration carried out by telephone

Reasons from one company why they only provide 1890 numbers for their customers

imagine_communications_logoThis information come to light in a Google Alert recently. It shows two reasons why Imagine WiMax won’t provide their customers with a geographical alternative for their 1890 customer care numbers.

Their first response to a customer query was:

The reason we have an 1890 number is because this number is charged at a flat rate for everyone in the country. So no matter where in Ireland you are calling from or what call package you have, it is a flat rate price. We feel this is the fairest option for everyone. Thanks.

When further pressed, they then came up with this plainly ridiculous excuse:

Hi Kevin, in the past we have used free phone and geo numbers as our main contact numbers however it leads to a lot of prank and irrelevant calls, basically people dial the number just because its free and block the lines for genuine calls. So the reason we and all other Telecoms provider don’t use geo numbers is to ensure the calls we receive are relevant and can be dealt with effectively.

And they then have the cheek to say “hope this helps”. Yeah, you hope it helps that it costs your customers more money than necessary to call you up. Nice!

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